Top 12 Free CRM Software for 2022 (Features, Pricing)

Udn Webber

Content Strategist

Whether you call them your customers, clients, or users, they can make your business sail forward 🚢 or suffer a shipwreck.

To keep things sailing smoothly, you need to manage relationships with existing and potential customers effectively. And one of the simplest solutions you can use here is a free CRM tool.

A free online customer relationship management software helps you test the waters and see if it’s a good fit before you commit.

But with a large fleet of free CRM software available today, which one should you choose?

Don’t worry.

To help you steer towards the right app, let’s discover the 12 top free CRM tools for 2021. From the best free CRM for startups to a free CRM for Mac, we’ll cover all bases.

All aboard, and off we go!

The 12 Best Free CRM Tools in 2021

Here are the key features, pricing, and user ratings of 12 excellent free CRM software available today:

1. UDN Task Manager

Looking for a free sales CRM? Or maybe a free CRM with email integration features?

Meet UDN Task Manager , one of the highest-rated project management and CRM software that’s loved by highly productive teams of all sizes.

A project management and CRM tool ?

Yup! UDN Task Manager is like the Elastigirl of software, super flexible to adapt to your needs with ease.

With UDN Task Manager , you get a wide variety of awesome features that’ll help your project , customer success , sales , and finance teams.

All in one platform, and for free!

Here’s a quick look into what makes UDN Task Manager the best free CRM tool:

Check out UDN Task Manager ’s roadmap to see what other features are in the works. 🏗️

2. Bitrix24

Bitrix24 is a work management tool that helps you manage customer relations, plan projects, and collaborate with your team.

As a free CRM for small business, Bitrix24 doesn’t have many trix up its sleeves.

For instance, you don’t get sales and marketing automation features in the free cloud CRM plan. Your team will have to manually change lead statuses as a lead moves through the pipeline.

Want to know more about this CRM solution ?

Read our in-depth Bitrix24 review .

The free cloud based CRM plan offers basic CRM features.

Paid plans start from $24/month for two users.

Feeling like Bitrix24 isn’t the one for you? 💔

Don’t worry. Here are five great Bitrix24 alternatives you can use today.

3. HubSpot

HubSpot is a free sales CRM that can help sales teams manage customer data and close more deals.

And while its free plan might hit the sweet spot, things get bitter once you realize you want more features. Paid plans for this CRM solution start at $50/month for two users!  🤑

Has a limited free plan. Paid plans for this CRM system start at $50/month for two users.

4. monday.com

Mondays suck , no doubt.

But monday.com aims to change that with their work OS . It lets you build a custom CRM system to capture and connect with your customers .

However, monday.com’s pricing model works per group of seats ; not per seat. For example, if you have a team of seven, you’ll have to pay for the ten-seat option.

We’d rather not. 😏

Wondering how to manage projects with this CRM application ?

Read our monday.com project management guide (with alternatives) .

Has a free plan with limited features for up to two users.

Paid plans start at $39/month for three users.

Want more information about monday.com?

Here’s our detailed monday.com review .

5. Really Simple Systems CRM

No better way to tell people your product is really simple , right?

Designed for growing teams, Really Simple Systems offers a free CRM, which includes most of the same features you’ll find in their paid plans, just with a limited number of users and company accounts.

Their system gives you 2 free users, 100 company accounts, unlimited contacts and free email customer support – for as long as you like. Then, as your business grows and you want to add more features and users, you can simply upgrade your CRM so all of your data is carried over to your new plan.

They offer free email customer support and a wealth of resources to help you get the most from your CRM. Join them for live webinars, watch their tutorial videos and follow the step-by-step guides on all the features.

Has a free plan for two users. Paid plans for this simple free CRM start at $18/month per user.

6. Asana

Asana is a flexible work management app that can help you set up a sales pipeline and track any customer interaction.

However, Asana can’t do what most other customer relationship management software like UDN Task Manager can. For one, it doesn’t let you assign a task to multiple people.

Seems like Asana’s too flexible to be useful. 🤭

Read our post on some of the top Asana alternatives .

Has a limited free plan that lets you collaborate with 15 users. Paid plans start at $13.49/month.

7. Zoho CRM

Zoho CRM is a free online CRM software that remote sales teams can use to stay productive.

From marketing automation to sales analytics, Zoho has several features for customer relationship management. But most of these are paid features.

I mean, you don’t even get something as basic and essential as a Google Drive integration for free. It’s that limited.

Wondering if Zoho can help you manage projects?

Find out the answer in our Zoho project management guide .

Has a free plan for three users. Paid plans for this free SaaS CRM start at $20/month per user.

8. Freshworks CRM

Freshworks CRM can provide a 360° view of your customers to help you close more deals and grow your business. With its free CRM Android and iOS apps, you can also collaborate with your team wherever you are.

However, if you wanna customize the tool for your needs, the free CRM system can be a bit stale for your taste.

For example, it doesn’t support features like custom fields to help capture granular details about your contacts.

Has a limited free plan that includes unlimited users and customer support. Paid plans for this free CRM system start from $35/month per user.

9. Method CRM

If you use QuickBooks for accounting purposes, Method CRM could be the app for you.

Its real-time sync with QuickBooks helps you track leads and organize customer preferences, interactions, and purchases all under one hood.

But with the entire CRM application relying on QuickBooks, one might wonder if this is actually the right method to manage customer relations.

Has a 30-day free trial. Paid plans start at $28/month per user.

10. Capsule CRM

Capsule is a free SaaS CRM that can help companies stay organized and build strong relationships with their customers.

With features to track potential sales and pipeline milestones, this free capsule 💊 can save you from some customer relationship management hiccups.

However, if you have more than 250 contacts or two users, you’ll have to go for the paid plans.

Has a free plan that supports two users.

Paid plans for this free CRM app start from $18/month per user.

11. Evernote

If you’ve heard of Evernote , you must be surprised to see it on our free CRM software list!

What’s a note-taking app doing here, right? 🤨

Well, you can customize Evernote as a free personal CRM to manage your personal network. Combined with a platform like LinkedIn, Evernote can help organize your contact information in one place.

But no matter how you look at it, using Evernote as a CRM is like those 5-minute craft videos… pointless.

Has a free plan with a 60MB monthly upload limit. Paid plans start at $7.99/month.

Here are the top Evernote alternatives you can use.

12. Monica CRM

Nope, we aren’t talking about Monica from Friends .

Suitable for individuals, Monica CRM can help store and manage data about your friends, family, and other contacts.

It’s a free personal CRM that also lets you document your life with daily journals. And if you’re a developer, you’ll love Monica because it’s an open source CRM software.

But unlike Monica Geller , this CRM app has very limited organizational skills. You’ll be working on something that pretty much looks like a Facebook profile page.

This open source CRM has a free plan for up to ten contacts. The paid plan costs a flat rate of $9/month.

Never Lose Sight of Your Customers with a Free CRM

For any business, customers and clients are what keeps it afloat and sailing forward.

And that’s why you need a solid CRM tool to nurture lifelong customer relations.

But if you are anchored to a limited budget or just wanna experience the powers of a CRM app, there’s no better option than free CRM software.

Now, free doesn’t mean featureless.

Just take UDN Task Manager , for instance.

From customer database management to sales pipeline automation, UDN Task Manager ’s Free Forever Plan offers tons of power-packed CRM features for teams of all sizes. Yup, we love our customers! 🤗

Set sail on UDN Task Manager for free to start your journey towards customer success today!