30 Best CRM Tools to Use in 2022
Customer relations are everything when you are trying to run a business in any industry. You are always in dire need of the best tools in the market to expedite your business workflow .
That being said, there isn’t anything like the ‘Perfect CRM tool’ on the internet. If someone says so, either the said program completely fulfills their company requirements, or they are just trying to upsell the tool.
Your best bet is to scour away all of the different options to find the best software that will help you in your business according to your requirements.
But for that, you have to research.
Thankfully, you don’t even have to do that because, in this article, we are going to discuss the best CRM tools that are available in the market right now.
But before that, let us tell you why you need a CRM software in the first place.
What is a CRM tool and Why Use it?
A CRM tool can be any software from a simple contact management application to keep in touch with the different clientele of your business or a full-fledged project management tool with CRM capabilities.
These PM tools also have detailed solutions for the communication pipeline and many different billing features to keep on top of everything.
But if that isn’t enough, here are some of the benefits of using CRM tools for your business.
Let’s now take a look at all of the different CRM tools on the market right now.
Acceptance Criteria
As there are so many CRM tools in the market to choose from, you need to know the important features that should be present in the application to make it usable.
Here’s a list of all of the different features that an ‘ideal’ CRM tool must possess.
30 Best CRM Tools to Use in 2022
Here’s a list of all of the different applications that we are going to talk about in this article.
Top CRM Tools for 2022:
Let’s take a detailed look at all of them.
1. UDN Task Manager
One of the best project management applications that prove to be an amazing CRM tool for your business is UDN Task Manager . The application has all of the different features mentioned in the acceptance criteria.
The software is feature-packed to the brim and is the application you need to make your sales process, customer relationship improvement, and project development process, a success.
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2. Sugar CRM
Sugar CRM is an incredible application that tracks the entire communication journey the customer and the company representative, embark upon.
The application is a brilliant one as it gives you a proper idea about the view of the customer and perfectly anticipates an opportunity to convert them.
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3. Pipedrive
If you are a small business and you need a software that won’t break the bank but won’t compromise on the quality of features that it provides, then you have to go with Pipedrive .
The application has over 50k users and is one of the leading CRM tools that take care of all of the different sales management processes related to your company.
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4. Insightly
Insightly application is another example of a brilliant business and project management software that can prove to the best CRM tool that you can find on the market.
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5. Freshdesk
The Freshdesk application has an amazing customer relations management system that is coupled with an incredible automated helpdesk to increase the efficiency of your customer relations.
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6. Creatio
An incredible software that combines all of the different sales, marketing, and customer service features in one amazing package to help your customer relations is Creatio .
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7. Apptivo
Apptivo is a pure sales-related application that can intensify your sales process and help your customer relation process.
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8. PipelineDeals
PipelineDeals is designed to streamline the process of sales, the application has an amazing dashboard comprising of all of the tools necessary to improve your customer relations process.
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9. Microsoft Dynamics 365
Microsoft Dynamics 365 is an amazing one that encapsulates the data, people, and the sales processes related to your business, in one software, which you can use to improve your customer relations process.
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10. Odoo
The Odoo application is an open-source CRM tool that can help you improve your customer relationship process effectively.
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11. Less Annoying CRM
The Less Annoying CRM is designed for small to medium businesses, the application is an amazing CRM application that has the potential to greatly improve your customer relations process.
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12. Podio
Podio is a highly customizable application that every user can tweak according to their specific requirements to improve its customer relations process.
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13. WorkBook
WorkBook is a project and resource management software, that has proven time and time again to be an amazing CRM tool that can help improve your customer relations process immensely.
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14. Scoro
Scoro is a dedicated CRM software that you can use to optimize your sales and customer relations process and increase the performance capabilities and the overall productivity of the sales team.
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15. Salesforce
Salesforce is an amazing CRM software that combines all the goodness of marketing and sales in one amazing application that helps convert potential customers.
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16. Highrise
HighRise CRM application is great at contact and communication management as it keeps track of all of the conversations that the people have and all of the tasks that are connected to those people.
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7 Best Highrise CRM Alternative to Use in 2022
17. Infusionsoft
InfusionSoft is an amazing communication management software that uses the power of AI to track the writing patterns of the customers talking to you and generates responses according to that research.
It is an amazing application that greatly improves your customer relations process.
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18. Zoho CRM
An example of a CRM software that is a part of a great software family ‘Zoho’ is Zoho CRM .
The software is an amazing application that helps you reach your potential clientele at just the right time and improves your customer relations process.
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19. HubSpot CRM
HubSpot CRM an amazing software that helps streamline the organization and tracking of different communication pipelines to improve the customer relations process.
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20. NetSuite CRM
If you work in sales, you will know that sales forecasting is always a twisted puzzle that is very difficult to solve. Thankfully, NetSuite CRM untangles that puzzle to improve your customer relations.
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21. Base
Base CRM is an amazing lead management software that enables you to gather all of the different opportunities form all of your social media handles and the website, to increase sales.
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22. Nimble
Nimble is a great application that has amazing contact management and notification features that automatically update the customer information that greatly helps in developing customer relations.
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23. Instream
Instream is an amazing contact management application that helps the sales team to be more productive and form long-lasting customer relationships.
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24. Capsule CRM
Capsule CRM is another contact management application that helps you take control of the whole operation from a single interface where you can manage different customers, contacts, vendors, and leads.
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25. Freshsales
If you are a fast-paced team that wants to be on top of everything, always, then Freshsales is the best CRM application for you.
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26. WORKetc
Finally, the last item on the list is WORKetc . It is an amazing CRM application that helps the team with the reporting, billing, and most importantly the customer relationship process.
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27. Messagely
Messagely is a modern messaging platform built that helps businesses acquire, engage, and support customers from one platform. This feature-rich app offers the ultimate customer support kit, including a live chat tool, help desk, shared team inbox, and knowledge base.
If you are looking for a one-stop solution for all your customer relationship management problems, Messagely won’t disappoint you.
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28. BIGContacts
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29. Vtiger Sales CRM
Another excellent CRM tool that you can use in 2022 is Vtiger Sales CRM . The software was designed to streamline all of the communication and collaboration channels between the customers and the employees of the sales department.
The software also helps make sure that all of the tasks and processes of the sales department are automated, and there are no hurdles in their execution.
One of the best things about this wonderful CRM application is that you can embed it perfectly in your system if you are a small business or company, and you can access all of your sales data and other information about your company that you put in the software, from anywhere you want.
Here are some of the key features that this application has to offer to its clientele worldwide.
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30. Bitrix24
And last but not least, Bitrix24 . The application is an excellent CRM tool that you can use if you are a business looking for a tool with a wide range of different customization options, features, and tools.
One of the best things about the software is that it is mostly free with a free domain and many website tools. All of this budget-friendliness makes it an ideal option for small businesses that are incredibly tech-friendly and have a relatively low budget to spend on software.
You need to know that the software is not the easiest to use, and there is not much support to get you on the right path if you get stuck, but otherwise, it is an incredible software that is affordable and capable.
Here are some features of Bitrix24 that you need to check out right now.
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Frequently Asked Questions
Here’s a link to the Salesforce CRM software in question.
Every sales team wants to improve its customer relations and increase sales.
Conclusion
We handpicked these tools for you after surveying the internet. It might be possible that you are using a program that’s not on the list. If that’s the case, do let us know through the comments section below. We will be adding your favorite tool later.
Happy Hunting.
